Resilience goes by many names: toughness, grit or tenacity; but whatever you call it,

resilience is not just a business buzz word, it is a powerful concept.


It is an important indicator of future employee performance.


It is a person’s capacity to bounce back after failure, the ability to get up get going again. Employers want

resilient employees who can deliver results by navigating through times of uncertainty and ambiguity, by

handling change and pressure and managing their stress levels.


Some are more resilient than others but the good news is that resilience can be developed. And ways

are being explored of how it could be measured.


Five steps to building personal resilience:

1. Take the lead in your life. We are all responsible to do something about situations in our lives that

we can change.


2. Stop wasting time. There are some things you can’t change so don’t waste your energy on them.

Acceptance is the key. It doesn’t mean you have to like what is going on but you work with it or

around it.


3. Never stop learning. Every event or disaster in life carries a lesson for us. Learn from the



4. Take care of yourself. Tend to your own feelings – mental, physical or emotional.


5. Have an attitude of gratitude. Focus on what you have rather than on what you don’t have.

And share that attitude with others.


Resilience is particularly relevant when timelines are tight and when big projects contain high risks. Low

levels of resilience lead to employee absences, a reduced ability to concentrate and increased W.H.S.

incidents. Employees with high levels of grit or resilience are more productive, happier and have lower

levels of stress.


Source: HRM Online